FAQ

Do you charge for shipping?
We are proud to offer free worldwide shipping on every order, regardless of size and cost!

When can I expect my order?
After payment is confirmed, orders are typically processed within 1-2 business days. Delivery times are generally 6-10 days for the USA and 6-10 days for international orders, excluding expedited shipping. 

Can I track my order?
Yes! Once your order is processed and shipped, a tracking number will be sent to your email for easy monitoring. Simply visit our tracking page and enter your number. If you have trouble locating it, feel free to contact us at support@totalnestcare.com with your order number for assistance.

Are the products good quality?
We partner with top-tier manufacturers to ensure every product meets high-quality standards. In the rare event of a defective item, we'll gladly replace it at no cost.

What payment methods do you accept?
We accept major credit cards such as Visa, Mastercard, American Express, and Discover. PayPal is also available for a secure and seamless checkout experience.

What is your return policy?
If you’re not fully satisfied, we offer a 30-day money-back guarantee for all products, completely risk-free.

How can I get in touch with you?
You can reach us at +1(833) 966-9582 or email support@totalnestcare.com. Our customer service team will respond within 24 hours.